Organizations are in today’s business society faced with an increasing number of crises. The knowledge about how to manage a crisis has become an important tool for competitive advantage. The question is no longer if or when an organization will experience a crisis, but rather in what form and how prepared it is when a crisis actually occurs.
Seminar: Crisis Management in Bank Robbery Level 1
Introduction:
It is necessary that all officials of a banking institute qualify to obtain the practical theoretical knowledge that ensures a better performance of their functions and for their own safety, within the context of their organization, in such a way that a crisis does not cause major damage, provides an agile service to the public, clients in general and a prompt recovery in favor of the organization.
General Objective:
Raise awareness among the officials about the various ways that a robbery crisis occurs, the behavior of the victims and how to react to various situations to minimize the impact of the circumstances and other risks.
Content:
1. Robbery and their causes
– Various robberies
– Bank robberies
2. Stages of a robbery
– Before a robbery
– During a robbery
– After a robbery
3. Characteristics of a robbery
– Execution
– The effects
4. Preventative work
– Security personnel
– Officials in general
– Police and others
5. Development of a crisis
– Behaviors and positions
– Description of people, weapons and vehicles
– Security equipment and systems
– Officials in general
– Aid of victims
7. Management of the scene of the crime
– Protection of evidence
– Forms and descriptions
– Support of the judicial police, administrative police and bank security
– Internal work of the officials of security, management and audits
– General security of the place
8. Closed theater
– Field practice on specific situation
– Application of the procedures
– Application of the forms